Integrity Merchant Solutions, LLC
Merchant Account Processor
23 Country Club Drive
Windsor, CT 06095
IMS Core Values
We hold ourselves to the highest ethical and moral standards, with the goal of establishing life-time relationships with our customers.
We strive to educate merchants to understand the complex world of electronic payments.
Our customer’s needs are our primary focus and we commit to providing the best support and service.
Our core values are to provide our merchants with:
Economical and appropriate pricing – setting our clients up properly to create the best program for their particular needs
Clear and concise statements – we want you to know what you are paying
Customer service you can count on – whether you need supplies, have a statement question or a terminal issue – you expect us to be ready to serve you. We aim to deliver on your expectations.
All of United States
CT Multispecialty Group has been working with IMS for the last year. Our 25+ location practice has saved thousands of dollars, a 38% savings, and the transition to their services was seamless and not disruptive to the practice.
Most impressive is their impeccable customer service and quick follow-up when we have questions. We truly feel like we have a great partnership.
I highly recommend your giving IMS a call and letting them do a free, no-obligation savings analysis. You have nothing to lose and everything to gain!
IJO has a long-standing relationship with IMS. IMS has consistently provided a very competitive program to our membership along with a superior level of customer service. We constantly receive positive feedback from our members regarding their interactions with IMS. All questions or issues are handled promptly and courteously.
IMS understands the value of the referral relationship. They know their day-to-day interactions with our members directly reflect on our organization as well as theirs. IMS goes above and beyond to make sure our members are taken care of and happy.
We look forward to our continuing our strong partnership with IMS for years to come.
As a national parking company with a large client base and over 1,900 facilities nationwide, we require a credit card merchant services partner that meets the LAZ standards of creating value for our clients – Integrity Merchant Solutions does this and more.
IMS consistently operates with transparency and integrity in all aspects. Processing statements are timely, clear and easy to read. We have always experienced nothing less than fast, immediate customer service whenever a processing issue or question arises at any of our facilities. LAZ also benefitted from significant cost savings when we switched to IMS as a service partner.
We truly value our relationship with IMS and look forward to many more years of continued success with them.